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It was in last year 2020 when I noticed my parents have paid for a policy they never give there consent to the consultant whom came to there home selling this policy to them but then thy notice that money was being deducted from there account each month for this policy then a member of 1 life did contact me and said thy would assist me further but I could not meet with the neseary information need due to the lockdown my parents could not step out of there home to get them the neaseay documents to get this issue on the way and I lost contact with this person from 1 life and was never contacted again affter I told him I can only provide him with the documents need after the lockdown but no one came back to me I really need them to assist me further as my dad has past away and I really need to sort out this matter on behalf of my mother.