1 reviews | Active since May 2014
FANTASTIC SERVICE
Unfortunately i can only select one \nature of compliment"";16/01/04 15:59;NULL;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;870264;67;21;2;0;1;0;0;2;NULL;NULL;NULL;16/01/04 15:05;16/01/04 13:08;fellingannoyed ;8,70E+12;call centre;***;i send a report to old mutual i asked them not to call me and they send me an email saying they tried calling twice now on the 31st they debited my account again and i asked them to stop debiting and pay back all my money to my personal account i state again do not call me cancel this and pay back my money ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;360359;819987;10;2;0;0;0;0;2;NULL;NULL;NULL;16/01/04 14:43;16/01/04 13:11;********** deduction;;;***;I just received an SMS that there's a purchase of over R350 on Linkedin that I know nothing about. I want my refund now as i don't know what this is all about and I hardly use Linkedin.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;567427;760327;27;2;0;0;0;0;2;NULL;NULL;NULL;16/01/04 15:02;16/01/04 13:11;Child denied access as not a fnb customer;;;***;After a very long return journey to South Africa, my husband and I decided to wait at the SLOW lounge at Johannesburg domestic departures. To our shock they refused our son entry as he was not a fnb cardholder . When I pointed out that he is a minor they told us it didn't matter and guests were not allowed. I disagree that a child is a guest and feel that the general attitude of the staff was unacceptably rude.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;755421;85;16;2;0;0;0;0;2;NULL;NULL;NULL;16/01/04 15:06;16/01/04 13:12;2GB Data Line @R138pm allowed to go up to R6336.10;***;Billing Department;***;My mom who is a pensioner has a 2GB data package with Aletch Autopage costing her R138 per month. She upgraded the contract a few months ago and it was discussed with the consultant that the line is a top up line so that when her family arrives in Feb 2016 , she will be able to top up the GB if needed. In December , her laptop crashed and we bought the Windows 10 disk rather than download it , ran some security updates , checked the data usage and all was within her data available ,See attached screenshot of 2.14 GB . I told her that she might need to top it up as it would reach its limit. on 09 December , her Data limit had reached the 2GB limit and stopped working , she phoned in to Autopage to ask for them to top it up only to be told that her line was suspended due to high usage and the bill was at R4800 . The next day we went into the Autopage shop @bayside mall to find out what had happened and was told that the data contract was in fact not a top up line and that 4,8 GB had been used - again the computer data usage does not show this . The account was by this stage at R5600 .They have now tried to deduct R6336.10 from her account ??????;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;935989;770382;17;2;0;0;0;0;2;NULL;NULL;NULL;16/01/04 14:53;16/01/04 13:12;Bad Customer Service;***;;+***0;I was scheduled to travel from Pretoria to Gaborone, Botswana with this bus. The departure time scheduled at 1315hrs, rather the bus departed at 1415hrs. Between that hour I had to endure the bad attitude from a hostess and the team not willing to communicate with us as customers as to when the bus will arrive at the station for departure to Gaborone. After waiting for almost an hour one hostess came over to where most travellers were seated and said \ the bus is at centurion;NULL;NULL;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;365675;23;1;2;0;1;0;0;2;NULL;NULL;NULL;16/01/04 14:54;16/01/04 13:13;Struggle to cancel a home loan;***;MASEGO MAHUMAPELA;***;I settled my home loan account with Zinki (telephone ***) on 27 November 2014. There was a credit to the value of R5,101.44 by the that time. The problem is that there is a monthly service fee of R57.00 which is deducted from my account monthly. I opened an estate late account as my wife passed away on 29 March 2013, but I paid this bond and settled it in full. How long can it take to close/cancel an account? In the mean time I already paid R 798 towards standard Bank as a monthly \service fee\"".<br> <br> I was recently informed that there is two home loan accounts. As my wife was a house executive and never worked"
Thank you for taking the time to compliment Ziyaad on the service you received from him.
We are happy to know that Ziyaad was able to provide fantastic service when he assisted you.
1Life strives to maintain the same level of service at all times.
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Kind Regards,
Resolutions Team.
Thank you for taking the time to compliment Ziyaad on the service you received from him.
We are happy to know that Ziyaad was able to provide fantastic service when he assisted you.
1Life strives to maintain the same level of service at all times.
Your compliment will be shared with Ziyaad and the rest of the 1Life Team.
Kind Regards,
Resolutions Team.
