SR
Sebastian R

1 reviews | Active since Aug 2012

19 May 2015, 16:01

FALSE ADVERTISING, ANNOYING EMAILS, SMS'S & POST

I keep getting letter after letter in the post, countless cellular text messages and emails stating that im VIP yada yada and that ive been pre-approved/qualify for a loan of up to 150000 from Budget personal loans/Direct axis.. So today I decided to take them up on the offer and app**** and after nearly an hour spent on the phone with them at my cost, was told that everything was in order and that I was definitely approved for a certain amount over 60 months at a certain rate to be debited off my account and then read the agreement terms...was even sent a text message confirming...was then told that they would phone me back shortly regarding the finalisation of the set contract to which I waited a couple hours to receive an sms stating that now suddenly the application per say was unsuccessful and I could not be assisted at this time...you are con artists who falsely advertise and annoy people who could really use the help apparently offered.. <div><br></div><div><em>(Supplier name changed from Budget Insurance to 1Life by Hellopeter.com)</em></div>

0
Replies (1)
1Life
1Life's reply22 May 2015, 09:26
Official
Hello yougotserved,

Thank you for bringing this matter to our attention.

The matter has been investigated and the outcomes are as follows,

Your initial application was completed and pre-approved based on the existing information Budget had on file. After reassessing the application with you telephonically and updating your personal information, it was forwarded for approval and based on that information the decision to approve the loan was amended accordingly.

Your contact details have also been forwarded to our Marketing Department in order to ensure that you do not receive any further direct marketing messages.

We do apologise for the inconvenience that was caused.

Should you wish to discuss the matter further, please do not hesitate to contact Budget Personal Loans Department on ***

Kind Regards,
Kenan Angrik.