FA Oosthuyzen *** and ***

My brother died in a motorcycle accident in 2013. Het had two (2) policies with 1Life Direct - ********** 59 and ********** 17. Long story short, the refused to pay his claim because according to them he did not state that he was treated for asthma years before while he was living in Colesberg. When he died he was staying in Kathu and was not on any medication or treatment for asthma. The policies was taken over telemarketing, the phone... As soon as the claim was submitted 1Life started to request Dr's reports from all over and finally decided not to pay the claim. My argument back then and still now is that he did not die because of asthma he died because of a motorcycle accident. All I'm asking is that the claim must be reviewed again and for 1Life to change their decision. When you receive a call from a telemarketer they simply ask if you are on any medication but never request a full medical.