BM
Boitumelo M

1 reviews | Active since Jun 2015

01 Jul 2015, 12:02

Explanation regarding B3 Funerals and 1life

Can I please have an explanation from a Snr. Manager regarding the relationship between B3 Funerals and 1life. I put in a funeral claim for my mom and I was told it was repudiated by the underwriters which is 1life

0
Replies (1)
1Life
1Life's reply03 Jul 2015, 11:42
Official
Hello mabutumi,

Thank you for bringing this matter to our attention.

I have been informed that a consultant has contacted you.

As discussed, the matter is being investigated and feedback will be provided during the course of the day.

1Life would like to extend our condolences for the loss of your mother.

Should you wish to discuss the matter further, please do not hesitate to contact the Resolutions Department on ***.

Kind Regards,
Kenan Angrik.