ZX
Zanele X

1 reviews | Active since Aug 2014

19 Mar 2018, 03:23

Exceptional service from Zenzi

I would like to extend a sincere heartfelt thank you to Zenzi Dube from 1Life. When there was a problem with my mother's life policy and no-one was prepared to help, provide feedback or even call back as promised. Agents such as Zenzi are a true asset.

Zenzi, there was nothing random about your acts of kindness. Thank you for all your assistance. You went above and beyond, and I am touched and forever grateful.

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Replies (1)
1Life
1Life's reply19 Mar 2018, 08:38
Official

Thank you for taking the time to rate the service Zenzi provided to you.

We are happy to hear that you received efficient service, at 1Life excellent customer service is a priority. We are glad that you received that when Zenzi assisted you.

We will proudly share this compliment with her and the rest of the 1Life team.

Regards,

Resolutions team.