pR
portia R

1 reviews | Active since Mar 2015

03 Mar 2015, 15:57

Exceptional Service

Good Day<br> <br> 03 March 2015 i called client services for 1life i needed to know if my policy had been updated as the letters i kept receiving through the mail did not reflect the changes i needed made. Kavi was so helpful he also picked up that my latest beneficiary was a minor and that i would need to have a unit trust in place in order for her to receive her share should anything happen to me.<br> <br> This made my day i was unaware and still assumed benefits are paid to legal guardians, 1life has again showed me that i have not made the wrong decision by choosing to be covered with them. Kavi assured me that should i call again i am more than welcome to ask for him specifically and he will assist in years to come<br> <br> I am one happy client<br> <br> Thank you kavi so much i learned something new today because of you paying attention to detail<br> <br> Regards<br> Portia Radebe

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Replies (1)
1Life
1Life's reply04 Mar 2015, 11:52
Official
Hello pnradebe,

Thank you for taking the time to compliment Kavi on the service he provided to you.

We are happy to know that Kavi was able to assist you in the manner expressed in this compliment.

His professionalism and understanding of our clients enables him to leave a lasting impression when it comes to great service.

This compliment will be shared with Kavi and the rest of the 1Life team.

Kind regards
Kenan Angrik

Best regards,