GE
George E

1 reviews | Active since Aug 2016

23 Aug 2016, 11:19

Excellent Service Delivery

<p>Bafana Malabie is a real asset to 1life direct. After numerous calls to their offices today, no1 could find my life cover on the system. I finally ended up at Bafana. He put a personal touch to his interaction with me and lifted me up. He improved my experience. I needed my policy schedule to be emailed to me (which he has done immediately) to send off to discovery as I want to move to them. Bafana's great service actually made me upgrade my cover with 1life direct. Well done to him. He must keep up the fantastic work.</p> <p> </p>

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Replies (1)
1Life
1Life's reply23 Aug 2016, 12:21
Official

Thank you for taking the time to compliment Bafana on the service you received from him.

We are delighted to know that he assisted with your query in a quick and professional manner.

1Life endeavors to maintain the same level of service every time you call.

Sharing your kind words with Bafana and the 1Life Team will be a pleasure.

Kind Regards,

Resolutions Team.