EXCELLENT SERVICE BY PATRICIA MAKHUBELA

EXCELLENT SERVICE BY PATRICIA MAKHUBELA I called your customer service line on Tuesday, 7th January and Patricia answered my call. I was calling using my cell phone, I therefore asked her to call me back, she politely advised me that they are currently experiencing high call volumes, but she reassured me that before she knocks off she will call me back.

Just before 5pm she did. This is what a call Customer Service Excellence and Centricity. Patricia, you're the BEST THING To HAVE by 1Life. You're Very professional and has a sense of caring towards clients. I'm truly humbled in the manner in which you handled my query and your professionalism. This kind of service is hard to come by in today's contact centre's. Beyond excellent service. THANK YOU PATRICIA MAKHUBELA FROM THE BOTTOM OF MY HEART. I WILL SUREKY RECOMMEBD 1 LIFE TO FAMILY MEMBERS AND FRIENDS.