AMHB
ANNA MARIA HELENA BOOYSEN

1 reviews | Active since Feb 2015

16 Feb 2015, 13:39

excellent service

Today I phoned in to update my policy as I do yearly! I was not looking forward to it as it is time consuming but things has to be done! I was directed to Wayne Powell. Great was my surprise because Wayne was friendly and assisting me in Afrikaans and English, and he was one of the friendliest persons I met at a call Centre in a long time! After my update on my policy I need to speak to Wayne about my policy again and I left a message for him to call me back - within 5 min Wayne react on my message! Thanks a million Wayne for your professional way of handling my policy updates. Be sure I will never make use of any body except for Wayne. Wayne is a big asset to the insurance company and to the clients outside. Keep up the good work Wayne I appreciate your loyalty and your professional way of handling your client! Thanks thanks thanks <div><br></div><div><em>(Supplier name changed from First For Women Insurance to 1Life by Hellopeter.com)</em></div>

0
Replies (1)
1Life
1Life's reply17 Feb 2015, 08:49
Official
Hello abooysen@,

Thank you for taking the time to compliment Wayne on the excellent service you received from him.

We are delighted to know that he attended to your query in an efficient manner and also for making the process easier.

1Life strives to maintain the same level of service every time you call us.

It will be a pleasure to share your kind words with Wayne and the rest of the 1Life Team.

Kind Regards,
Kenan Angrik.