1 reviews | Active since Jul 2017
Excellent service
<p>I have just updated my life cover and added another beneficiary then i received an sms thats read that i must go do test but to my surprise the lady who helped didnt mention anything about doing blood tests again , then i phoned again and spoke to Bafana Malabie, he explained everthing step by step saying i dont have to do tests again, the one that i took are valid for 2 years and should i need to for instance increase my cover after 2 years thats when they will require me to do tests. He was very patient and very clear. Thank you for the great service.. really appreciate it . Keep up the good work.</p>
Thank you for sharing your experience with us.
It is great to hear that Bafana was very patient and clear when he assisted with your query after updating your policy.
Bafana will continue to do his best to maintain the same level of service and respect at all times.
We will proudly share your compliment with him and the rest of 1Life Team. We will also look into the sms that was sent to you after you updated your life cover.
Kind Regards,
Resolutions Team
Thank you for sharing your experience with us.
It is great to hear that Bafana was very patient and clear when he assisted with your query after updating your policy.
Bafana will continue to do his best to maintain the same level of service and respect at all times.
We will proudly share your compliment with him and the rest of 1Life Team. We will also look into the sms that was sent to you after you updated your life cover.
Kind Regards,
Resolutions Team