NM
Nwabisa M

1 reviews | Active since Jan 2017

11 Jan 2017, 15:57

Excellent Service

<p>I phoned 1life to add a member to the funeral policy I took out today and I was assisted by Salathise Msindwana. He is quite a gentleman who speaks clearly and confirms information to ensure there'll be no errors. He sounds passionate about his work and is a good listener, he does not make assumptions he listens to understand. He is a great asset to the organisation and I would work with him any day as he seems to possess the necessary customer service s****s required to perform his duties.</p>

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Replies (1)
1Life
1Life's reply11 Jan 2017, 16:42
Official

Thank you for taking the time to compliment Salathise on the excellent service he provided to you.

We are happy to know that he went the extra mile to assist you with your funeral policy.

1Life strives to maintain the same level of service during every customer interaction.

It will be a pleasure to share your kind words with Salathise and the rest of the 1Life Team.

Kind Regards,

Resolutions Team.