NK
Nompilo K
1 reviews | Active since Nov 2015
18 Nov 2015, 12:18
Excellent Response Time
I had a complaint about poor service from the call centre agents, I was phoned by Monique Booysens who sorted out my crisis, updated my policy documents and sent them back to me in minutes Thank you <div><br></div><div><em>(Supplier name changed from First For Women Insurance to 1Life by Hellopeter.com)</em></div>
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1Life's replyOfficial
02 Dec 2015, 14:08Hello Khanyile-Vine,
Thank you for taking the time to compliment Monique on the service she provided to you.
We are happy to know that Monique was able to provide excellent service with great efficiency when she assisted you.
This compliment will be shared with Monique and the rest of the 1Life team.
Kind regards
Resolutions Team.
Thank you for taking the time to compliment Monique on the service she provided to you.
We are happy to know that Monique was able to provide excellent service with great efficiency when she assisted you.
This compliment will be shared with Monique and the rest of the 1Life team.
Kind regards
Resolutions Team.
Best regards,
1Life's reply02 Dec 2015, 14:08
Official
Hello Khanyile-Vine,
Thank you for taking the time to compliment Monique on the service she provided to you.
We are happy to know that Monique was able to provide excellent service with great efficiency when she assisted you.
This compliment will be shared with Monique and the rest of the 1Life team.
Kind regards
Resolutions Team.
Thank you for taking the time to compliment Monique on the service she provided to you.
We are happy to know that Monique was able to provide excellent service with great efficiency when she assisted you.
This compliment will be shared with Monique and the rest of the 1Life team.
Kind regards
Resolutions Team.
Best regards,