Excellent customer service

Item: 1Life
Rating: 5
Author: nonhlanhla V

I got a call Chalcee Swartz today giving me a quote on life cover. She explained everything in detail and it simple to understand. She was very conversational and made the call pleasant. Our call was disconnected quiet a few times due to network issues however she was still patient with me. Just would like to say thank for assisting me today.

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Replies (1)

1Life's replyOfficial

31 Mar 2015, 09:11

Hello noonspris32,

Thank you for taking the time to compliment Chelcee on the service she provided to you.

We are happy to know that Chelcee was able to assist you in the manner expressed in this compliment.

Her diligence and professionalism enables her to understand the importance of patience when dealing with our clients.

Welcome to 1Life, this compliment will be shared with Chelcee and the rest of the 1Life team.

Kind regards
Kenan Angrik

1Life's reply31 Mar 2015, 09:11

Official