excelent way of handling the customer

Item: 1Life
Rating: 5
Author: Arnold Z

i called to lodge a complain about my policy at 1 life she answered the phone and helped me so professional in short time i was helped she was professional, polite and she knew what she is doing well done people like her are needed in the call centers to improve the service.

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Replies (1)

1Life's replyOfficial

23 Sept 2015, 09:06

Hello arnaldo,

Thank you for taking the time to compliment Nonhlanhla on the excellent service you received from her.

We are delighted to know that she resolved your query in a professional manner.

1Life strives to maintain the same level of service during every customer interaction.

It will be a pleasure to share your kind words with Nonhlahla and the 1Life Team.

Kind Regards,
Resolutions Team.

1Life's reply23 Sept 2015, 09:06

Official