iP
ian P
1 reviews | Active since Jan 2016
15 Jan 2016, 20:29
dreaded disease
My husband had heart attack 4th nov 2015. Put in claim for dreaded disease. Every time we call romano needs new info or he working on it. After weeks then requested final cardiologists report. He got it tuesday and says he will work on it only saturday. What on earth type business is this. Any other insurance company would have paid out by now.its now 15 january 2016.
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1Life's replyOfficial
18 Jan 2016, 16:06Hello kingsley01,
Thank you for bringing this matter to our attention.
A consultant has contacted you in order to address the matter directly with you.
As discussed, the matter is being finalised and feedback will be provided by no later than the 20th January 2016.
We do apologise for the inconvenience that was caused.
Should you wish to discuss the matter further, kindly contact our Resolutions Department on ***.
Kind Regards,
Resolutions Department.
Thank you for bringing this matter to our attention.
A consultant has contacted you in order to address the matter directly with you.
As discussed, the matter is being finalised and feedback will be provided by no later than the 20th January 2016.
We do apologise for the inconvenience that was caused.
Should you wish to discuss the matter further, kindly contact our Resolutions Department on ***.
Kind Regards,
Resolutions Department.
Best regards,
1Life's reply18 Jan 2016, 16:06
Official
Hello kingsley01,
Thank you for bringing this matter to our attention.
A consultant has contacted you in order to address the matter directly with you.
As discussed, the matter is being finalised and feedback will be provided by no later than the 20th January 2016.
We do apologise for the inconvenience that was caused.
Should you wish to discuss the matter further, kindly contact our Resolutions Department on ***.
Kind Regards,
Resolutions Department.
Thank you for bringing this matter to our attention.
A consultant has contacted you in order to address the matter directly with you.
As discussed, the matter is being finalised and feedback will be provided by no later than the 20th January 2016.
We do apologise for the inconvenience that was caused.
Should you wish to discuss the matter further, kindly contact our Resolutions Department on ***.
Kind Regards,
Resolutions Department.
Best regards,