DISSAPPOINTMENT /LACK OF PROFESSIONALISM/ *******

I am really disappointed with your call center agents , system and the way<br> you do things!! This is not the st time i encountered such problems with<br> your policies in 2010 and that is what makes it even worse. I have been<br> noticing that I have a policy that deducts the same amount on different<br> dates but with different policy numbers which I have been meaning to call<br> but i just became busy with work commitments until today when trying to see<br> what i can minimize from my debit others only to find that i have 2<br> policies with exactly the same benefits what puzzles me is that when you<br> punch my id number on your system it should show you which products i have<br> with you guys and there is no need for 2 consultants to call and sell me<br> the same product and what confuses me is that how can you not see on your<br> side???? It is a ******* and abuse of clients if such things happen and go<br> unnoticed!!! The said policy numbers are as follows **** effective<br> 01.12.2014 deduction R76.11* and **** effective 01.11.2014 deduction<br> R76.11.* Please look into your records or my id number to see the 2010 complaint of the same nature with FFwlife. <div><br></div><div><em>(Supplier name changed from First For Women Insurance to 1Life by Hellopeter.com)</em></div>