Disrespect at its best!!

1Life, I was disrespected by one of your agents who called me yesterday afternoon. I forgot what his name was but he called me at 14:54. The number he used to call is +27 (73) ***. My number is ***. I want 1Life to give me a recording of that call. I don’t know how you’ll find the recording but you guys will have to make a plan. And I want to have a discussion with his supervisor and/or manager. There was a point where I tried to tell him how he should’ve handled the conversation but he made unnecessary remarks, showing lack of respect for me. The least he could’ve done was apologise and then we start all over again. But he was very condescending!!! I won’t tolerate such treatment!! I don’t know if you do teach your agents some etiquette . I can really teach that boy a thing or two. He can flaunt his accent all he wants but I can definitely teach him etiquette and how to treat and talk to a client. If 1Life is offering me an offer to upgrade my funeral cover, I AM THE ONE WHO IS GOING TO PAY FOR IT, but that boy made it seem like 1Life is doing me a favour or they are going to pay my premium for me. You must tell that boy to get off his high horse. And I demand that recording. There was another agent that called me and I tried my hardest not to lash out on that lady. I didn’t want to misdirect my anger. I asked the lady to call me after 30 minutes but I didn’t answer her call because I won’t allow disrespect from one agent and be expected to be okay when the next one calls.