GG
Glenn G

1 reviews | Active since Feb 2022

05 May 2023, 13:18

Dishonest Sales Tactics

Totally dishonest sales process,

I signed up with 1Life, to have the Pulse policy and benefit with a Samsung Watch,

They informed me that I need to do my HIV test and debit to go off before I'd get my watch.

Well debit went off and HIV test done.

When I call and ask what's the process now to get my watch I am told that I don't qualify for this benefit despite me qualifying apparently when I signed up.

The benefit shows on my profile that it's there but now all a sudden I don't qualify.

So 1Life uses devious ********* sales tactics to get your business.

I'll be looking at alternative solutions

0
Replies (2)
GG
Glenn G's update05 May 2023, 13:48
Reviewer Update
Firstly, my name is NOT "Sorina", this just shows the level of expertise that we deal with and re affirms the level of deceit I was subjected to during the sign on process, that you cannot even read my name correctly on a public platform.
1Life
1Life's reply05 May 2023, 15:43
Official
Good day, Glenn

We sincerely apologize for the oversight, and we can assure you that this type of error will not happen again.

Kind regards,
The 1Life Team.