************** against Women - First for Women

<p>I've been a client of First for Women for years - and have both household insurance as well as life policy cover. They sell themselves as being "pro women" - thats their marketing pitch. In July 2014 I took out life insurance with this company( as part of the requirement of taking out a home loan/ mortgage). In November 2014 I was diagnosed with thyroid disease & take chronic medication to control it. In January 2016 I had a baby girl & recently wanted to increase my life insurance due to my expanded family responsibilities. I read my policy documentation which advised I need to contact First for Women to advise them of any changes - which I did. I also advised them that I had been diagnosed with Chronic disease and that I wished to increase my policy coverage. I was advised this wouldNOT be a problem to increase the benefits amount and that my diagnosis of chronic disease AFTER having taken out a policy with them meant that my policy would NOT be affected by chronic disease diagnosis & the consultant advised the new premium amount for the increased benefits / coverage amount - I agreed all was in order. I was then sent an "updated" contract and First for Women added an exclusion clause basically stating that they would NOT pay out in the event of a death whatsoever related to thryroid disease ( treatment/ medications related to thyroid disease etc). Since one could argue that any death could be related to long term chronic medication or to thyroid disease or chronic disease I find this unacceptable. 1] First for Women had done a pre-assessment prior to my taking out a policy, 2] I did NOT agree to these policy changes/ Clauses which they tried to add to my contract 3] they are refusing to correct the contract 4] they refuse to address my complaint and have a manager contact me to resolve this 5] they had a call center operator call me and advise that I had requested my contract to be cancelled!</p>