1 reviews | Active since Jul 2016
Disappointed in 1life
<p>I took a life and funeral cover with 1life, they debited on the wrong month, June instead of July. They only responded wrt funeral cover that they will reverse the debited amount, that was on 17 June 2016 and am still waiting with no response from them as to wben they reversing the debited amounts. I called and emailed but I got no response. </p> <p> </p>
Thank you for making us aware of your concerns.
A consultant has contacted you and the matter is being investigated. Feedback will be provided to you as soon as we are done with the investigations.
We do apologise for any inconvenience that was caused.
Should you wish to discuss this matter further, please contact our Resolutions Department on ***.
Kind Regards,
Resolutions Team.
Thank you for making us aware of your concerns.
A consultant has contacted you and the matter is being investigated. Feedback will be provided to you as soon as we are done with the investigations.
We do apologise for any inconvenience that was caused.
Should you wish to discuss this matter further, please contact our Resolutions Department on ***.
Kind Regards,
Resolutions Team.
