ZL
Zanele L

1 reviews | Active since Dec 2016

22 Jan 2025, 12:51

Disappointed about ********* behavior exhibited by 1Life agents

I am deeply disappointed and ashamed by the ********* behavior exhibited by one of your field agents. This individual coerced my elderly and ailing father into taking out a funeral policy without his full understanding or consent. This act is nothing short of ***** and reflects poorly on a reputable company like 1Life. It is disheartening to see agents taking advantage of vulnerable individuals, especially the elderly. I urge you to investigate this matter and take action to prevent such harassment from occurring in the future.

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Replies (1)
1Life
1Life's reply23 Jan 2025, 08:53
Official
Hi Zanele, 

We are truly sorry for the inconvenience you have experienced with 1Life.
A resolutions officer will be in contact with you.

Kind regards
The 1Life Team