1 reviews | Active since Sept 2019
Disability Claim
2019 I found myself fighting for my life after my car was shot 4 times and I took 2 bullets from the shooting , the incident left me with a damaged left leg , the knee was too damaged to be fixed or heal alone and plates and *****s had to be put which later caused a serious complications which in 2023 required a complete knee reconstruction and removal of anything that was put there.
When I contacted my life cover because I knew that I did take one to assist me on such traumatic occasions but they told me that I didn't qualify and I did again this year and was told to submit the claim for review and they sent me up amd down mind you I'm in crutches recovering my 2 major sugiries again.
I'm so disappointed by the service I'm receiving I have been paying this life cover since 2009 and I have never claimed nor requested anything from them and only when I need then they can't help me.
When they wanted me to join and debiting money it's nice but now they have to assist they can't even call me when I request too , or respond to my emails.
Please help
We are sorry to hear about the experience you have had. We have escalated the matter to our Resolutions team and you will be contacted for further assistance.
Kind regards,
The 1Life Team
We are sorry to hear about the experience you have had. We have escalated the matter to our Resolutions team and you will be contacted for further assistance.
Kind regards,
The 1Life Team
I'm still recovering from the 2 surgeries done in March and have a lot to change about my life and manage since I have a body part that is different now.
I'm still recovering from the 2 surgeries done in March and have a lot to change about my life and manage since I have a body part that is different now.
