KA
Kaylene A

1 reviews | Active since Jul 2010

05 Oct 2015, 17:51

DESPITE CANCELLATION DEDUCTIONS WERE MADE

Last week I requested that all existing insurance policies with Budget/ Telesure be cancelled. However, I received a deduction for my life cover and another policy. I would like a these amounts to be repaid into my bank account. <div><br></div><div><em>(Supplier name changed from Budget Insurance to 1Life by hellopeter.com)</em></div>

0
Replies (1)
1Life
1Life's reply08 Oct 2015, 08:16
Official
Hello KAY1988,

Thank you for making us aware of your concerns.

A consultant has contacted you with no success.

You have requested to be contacted at a later time in order address the matter.

We do apologise for the inconvenience that was caused.

Should you wish to contact the Resolutions Department, kindly call ***.

Kind Regards,
Resolutions Team.