1 reviews | Active since Jun 2016

29 Jun 2016, 06:17

Debit Order unpaid fee.

<p>When I took my life cover, I did specify that the debit order date should be the 27th or 26th if my actual date falls on the weekend. My bank has charged me R130 for unpaid item. I am not happy that I have this amount taken off my account and I need that cash desperately. </p>

0
Replies (2)
1Life
1Life's reply29 Jun 2016, 12:30
Official

Thank you for bringing this matter to our attention.

We are currently investigating this matter and feedback will be provided to you in due course.

For any more queries regarding this, please contact our Resolution Department on ***.

Kind regards
Resolutions Team.

's update30 Jun 2016, 07:46
Reviewer Update

Thanks you so much Lebohang Khotle, the issue has been resolved.