MW
Mandy W
1 reviews | Active since May 2010
08 Sept 2017, 10:57
Debit Order Query
I received notification that this month's payment had not been received by 1Life. Due to this particular credit being blocked due to Vodacom's unknown payment deduction. I spoke to Simphiwe Mthimkhulu who was friendly, precise and very helpful.
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1Life's replyOfficial
08 Sept 2017, 11:00Thank you for taking your time to compliment Simphiwe on the great service he provided to you.
We are happy to know that Simphiwe was very helpful, patient and to the point when he assisted you with your policy.
1life strives to maintain the same level of service at all times.
Your compliment will be shared with Simphiwe and the rest of the 1life team.
Kind regards,
Resolutions team.
Best regards,
1Life's reply08 Sept 2017, 11:00
Official
Thank you for taking your time to compliment Simphiwe on the great service he provided to you.
We are happy to know that Simphiwe was very helpful, patient and to the point when he assisted you with your policy.
1life strives to maintain the same level of service at all times.
Your compliment will be shared with Simphiwe and the rest of the 1life team.
Kind regards,
Resolutions team.
Best regards,