Debit order not on agreed upon date
1life, can you please advise me on why my account has been debited on the 19th of November 2017, when I have clearly given instruction for it to go off on the 1st of each month? I really feel a cancelation comming on... I am not in arrears so why oh why are you doing this. Be a good company and make it RIGHT, NOW! Kind regards.
Thank you for bringing this matter to our attention.
A consultant has contacted you and the matter has since been resolved.
We apologise for any inconvenience that this matter may have caused.
For any more queries regarding this, please contact our Resolutions Department on ***.
Yours sincerely
Resolutions Team.
Thank you for bringing this matter to our attention.
A consultant has contacted you and the matter has since been resolved.
We apologise for any inconvenience that this matter may have caused.
For any more queries regarding this, please contact our Resolutions Department on ***.
Yours sincerely
Resolutions Team.