NS
Nabeela S
1 reviews | Active since Jun 2018
01 Dec 2018, 01:44
Debit Order after Cancellation
I have cancelled 2 of my policies with 1life and have received both of the confirmation emails regarding my cancellations, however, even after 1Life having confirmed and acknowledged my cancellation, they have still put through a debit order for the next month's premium. This is unacceptable
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Replies (2)NS
Nabeela S's updateReviewer Update
01 Dec 2018, 01:46These people are *******. You cannot even dispute the debit order or reverse the amount.
NS
Nabeela S's update01 Dec 2018, 01:46
Reviewer Update
These people are *******. You cannot even dispute the debit order or reverse the amount.
1Life's replyOfficial
03 Dec 2018, 08:23Thank you for bringing this matter to our attention.
We are currently investigating this matter and feedback will be provided to you shortly.
For any more queries regarding this, please contact our Resolutions Department on ***.
Kind regards
Resolutions Team
We are currently investigating this matter and feedback will be provided to you shortly.
For any more queries regarding this, please contact our Resolutions Department on ***.
Kind regards
Resolutions Team
Best regards,
1Life's reply03 Dec 2018, 08:23
Official
Thank you for bringing this matter to our attention.
We are currently investigating this matter and feedback will be provided to you shortly.
For any more queries regarding this, please contact our Resolutions Department on ***.
Kind regards
Resolutions Team
We are currently investigating this matter and feedback will be provided to you shortly.
For any more queries regarding this, please contact our Resolutions Department on ***.
Kind regards
Resolutions Team
Best regards,