Death Claim rejected

Death claim rejected I phoned 1life on 26 May 2019 and Silindile answered my call. I then requested her to transfer me to the Ceo of the company as I am not happy with the outcome of their investigations and the decision they made regarding the matter. She told me I cannot speak to the ceo, what she can do is to escalate my call and request Mr Denver Pillay to call me. I want the full report on what have they done to Nkululeko Ntuli for issuing the life policy that they say is invalid as they have paid him a fat cheque for the policy he **********ly issued, that I've in turn paid in full being a pensioner.