1 reviews | Active since Dec 2017
Customer service and claims handling
My claim with 1Life has been delayed by over a few months in part because of the cumbersome and onerous requirements and processes. The consultants and claims assessors at 1Life are not responsive to requests for information. The call centre agents are rude as well.
Thank you for bringing this matter to our attention.
We are currently investigating this matter and feedback will be provided to you in due course.
For any more queries regarding this, please contact our Resolution Department.
Kind regards
Resolutions Team.
Thank you for bringing this matter to our attention.
We are currently investigating this matter and feedback will be provided to you in due course.
For any more queries regarding this, please contact our Resolution Department.
Kind regards
Resolutions Team.