1 reviews | Active since Nov 2016
********/********** activity
on 01 October I received an sms from 1Life, welcoming me to a life policy. on 2 Oct a debit order of R279 went of my account for the policy. I have never spoken to anyone or gave anyone instruction to take out a life policy with 1Life. As a result of the debit order that was not budgeted for, my other debit orders could not go off successfully and unpaid debit order fees went of my account and my account is currently in a negative as well as my cfredit score has been affected. I escalate this with Bafana who promised me he will come back to me but never did, I honed in again to speak to his manager Kavi who promised me the same but never did, phone in for a 3rd time and spoke to a Simphowe. I am expecting **********/******** activity here and what is more worrying is the fact that the policy is still active after 3 times of instructing them to cancel and failing to come back to me. This is against the TCF Act and if I am reimbursed and refunded for damages I will take them to court. ***
Thank you for bringing this matter to our attention. A resolutions consultant will be in touch shortly.
Kind regards
The Resolutions Team
Thank you for bringing this matter to our attention. A resolutions consultant will be in touch shortly.
Kind regards
The Resolutions Team
