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Cindi Cruywagen-Snyman

1 reviews | Active since Mar 2014

22 Mar 2016, 18:25

Credit Check Done - Without my consent

I pulled a ITC Credit Report on 16/03/2016.<br> <br> Under \Enquiries\" it showed that 1Life did a credit check on me.<br> <br> I get sms's daily from companies trying to offer my insurance.<br> <br> I phoned 1Life and asked whether they had anything on file, meaning if I did reply to an sms that they were allowed to do a credit check on me.<br> <br> They did not find me with my ID number but with my cell.<br> <br> I spoke to a \"Manager\" that said I was phoned supposedly on the 6th March 2016.<br> <br> This is after the credit check was done.<br> <br> I gave nobody permission to so this.<br> <br> This is against the law, surely.<br> <br> "

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Replies (1)
1Life
1Life's reply24 Mar 2016, 11:54
Official
Hello C-Snyman,

Thank you for bringing this matter to our attention.

We are currently investigating the concerns raised on your complaint and feedback will be provided in due course.

Should you wish to discuss this matter further, please contact our Resolutions Team on ***.

Yours sincerely
Resolutions Team.