TV
Taneel V

1 reviews | Active since Jul 2022

17 Jul 2025, 13:59

Constant harassment from call centre

This company has been persistently calling me even after telling them numerous times to remove my number from the system. This almost comes across as harassment. I understand the need for sales but surely one should respect when someone asks them to stop calling them.

Even if I ever wanted to buy a product from this company, I would never proceed with it purely based on this horrible experience. I have people constantly calling me from durban , Johannesburg and Cape Town.

Please take my number and my details off your system. Kind regards, Taneel Vandayar

0
Replies (4)
1Life
1Life's reply17 Jul 2025, 14:22
Official
Hi Taneel

We are sorry to hear about your experience; the matter has been escalated to a resolution's consultant for further assistance.

Kind regards
The 1Life Team

Best regards,

TV
Taneel V's update17 Jul 2025, 15:29
Reviewer Update
I received 9 calls over the course of the day
Everytime I answer, your call center agent cuts the call.

How professional
1Life
1Life's reply18 Jul 2025, 08:04
Official
Hi Taneel

We are truly sorry for your experience.
We will surely investigate the matter and provide you with feedback the soonest.

Warm regards
The 1Life Team

Best regards,

TV
Taneel V's update18 Jul 2025, 15:16
Reviewer Update
Received 3 calls again this morning from you guys
And everytime the agent cuts the call after I answer