TM
Thabo M

1 reviews | Active since Jun 2015

08 Dec 2015, 12:28

Compliment Good and Professional Service

I would like to give praises to a 1Life employee by the name of Bafana Malabie for excellent service. I phoned 1Life call centre at approximately 10:10 this morning with a query about my cover. I was impressed by Bafana in that he took his time to explain all that i needed to know and what impressed me the most is the product knowledge that he has, Some of the times you would get response like i will come back to you as i need to clafity with my team leader or supervisor, but not with him. He was confident in what he was explaining and i knew i was in good hands. 1life keep recruiting employees of such calibre as Bafana Malabie and you will be leaders in the life insurance industry that is if you are not already leaders.

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Replies (1)
1Life
1Life's reply08 Dec 2015, 16:09
Official
Hello thabo.mweli,

Thank you for taking the time to compliment Bafana on the service he provided to you.

We are happy to know that Bafana was able to assist you in the manner expressed in this compliment.

His diligence and understanding of our clients enables him to provide excellent service at all times.

This compliment will be shared with Bafana and the rest of the 1Life team.

Kind regards
Resolutions Team.