KJ
Kholiswa J

1 reviews | Active since Jan 2012

30 Apr 2018, 08:45

Compliment

I had missed a premium payment due to the collection date being incorrect. I called in to make arrangements of an immediate payment and spoke to Nikita Pillay. She was very helpful and told me about the January payment that did not go off which I was not aware of. She further explained that when I have money I can call in to arrange for that as well. She also advised me of the deduction date on the system and assisted me to change it.

I was very happy with her excellent service.

0
Replies (1)
1Life
1Life's reply30 Apr 2018, 09:05
Official

Thank you for taking your time to compliment Nikita on the excellent service she provided to you.

Her diligence and understanding of customer’s needs enables her to provide excellent service at all times.

It will be our pleasure to share your compliment with Nikita and the rest of the 1Life team.

Kind regards

1Life Resolutions team

Best regards,