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Mzimasi M

1 reviews | Active since Jun 2010

21 Mar 2023, 11:15

Client services not responding to queries

On the 18 March 2023, I have sent a query to Client services but no one acknowledged or responded the email my email. I wish they can respond to their client’s issues.

0
Replies (1)
1Life
1Life's reply21 Mar 2023, 11:56
Official
 Hi Mzimasi 

We are sorry to hear about the experience you’ve had, the matter has been referred to our complaints department and a Resolutions Officer will be in contact with you.

Kind regards, 
The 1Life Team. 

Best regards,