1 reviews | Active since Sept 2017
Cancelletion and refund
I wrote the policy but the assured passed away before the waiting period. I phoned 1life and they said i must fax death certificate accompanied by the letter of cancellation. I wrote the letter and submitted the documents needed but the policy is still in force.
Thank you for bringing this matter to our attention.
A consultant has contacted you and we will be contacting you again for further details regarding the matter as we continue to do further investigations.
For any more queries regarding this, please contact our Resolutions Department on ***.
Yours sincerely
Resolutions Team.
Thank you for bringing this matter to our attention.
A consultant has contacted you and we will be contacting you again for further details regarding the matter as we continue to do further investigations.
For any more queries regarding this, please contact our Resolutions Department on ***.
Yours sincerely
Resolutions Team.