JD
Jizelle D

1 reviews | Active since Aug 2015

05 Aug 2015, 17:03

cancelled policy

Today I called to cancel my policy. The consultant told me that I won't be getting any money back. I have been with 1life for years now but I got something better and I would really want my money back. Where's the money going if I can't get none of it. I was promised someone from cancellations will call me back and I'm still waiting. I want to cancel and I want my money!

0
Replies (1)
1Life
1Life's reply07 Aug 2015, 12:00
Official
Hello jdan,

Thank you for bringing this matter to our attention.

I was informed that one of our consultants has tried to contact you with no success.

Kindly contact our Resolutions Department on *** so that we can assist with your complaint.

Your sincerely
Resolution Team.