CS
Charlie S
1 reviews | Active since Apr 2015
01 Apr 2015, 15:24
Cancelled old contract wich expired in Feb already
One call centre adviser said if I upgraded my current policy the old one would automacily be cancelled and the new one would replace it. Wayne advised me that this was not accurate. He cancelled the old policy and made sure the new policy goes through on the correct account for debit order purposes.<br> <br> Thanks Wayne
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1Life's replyOfficial
28 Apr 2015, 11:02Hello cmoosthuysen,
Thank you for taking the time to compliment Wayne on the service you received from him.
We are delighted to know that he assisted you with your query in a professional and efficient manner.
1Life strives to provide the same level of service during every customer interaction.
It will be a pleasure to share your kind words with Wayne and the rest of the 1Life Team.
Kind Regards,
Kenan Angrik.
Thank you for taking the time to compliment Wayne on the service you received from him.
We are delighted to know that he assisted you with your query in a professional and efficient manner.
1Life strives to provide the same level of service during every customer interaction.
It will be a pleasure to share your kind words with Wayne and the rest of the 1Life Team.
Kind Regards,
Kenan Angrik.
1Life's reply28 Apr 2015, 11:02
Official
Hello cmoosthuysen,
Thank you for taking the time to compliment Wayne on the service you received from him.
We are delighted to know that he assisted you with your query in a professional and efficient manner.
1Life strives to provide the same level of service during every customer interaction.
It will be a pleasure to share your kind words with Wayne and the rest of the 1Life Team.
Kind Regards,
Kenan Angrik.
Thank you for taking the time to compliment Wayne on the service you received from him.
We are delighted to know that he assisted you with your query in a professional and efficient manner.
1Life strives to provide the same level of service during every customer interaction.
It will be a pleasure to share your kind words with Wayne and the rest of the 1Life Team.
Kind Regards,
Kenan Angrik.