KP
Kgomotso P

1 reviews | Active since Apr 2013

18 Apr 2017, 16:20

Cancellation - Still havent received my refund .

<p>Its almost 2 months that i have cancelled my poly but still i havent received my refund . I was told that should i cancel my policy within a month i will receive my money back . I have supp**** them with all the relevant information and documents but still i havent received my money back . i called the Call centre and i was told that i will receive my money on monday 3 weeks later and still dololo ,nada , no refund what so ever .</p>

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Replies (1)
1Life
1Life's reply19 Apr 2017, 11:35
Official

Thank you for bringing this matter to our attention.

We were informed that one of our consultants has tried to contact you with no success.

Kindly contact our Resolutions Team on ***so that we can assist you.

Your sincerely
Resolutions Team.