CB
Carlize B
1 reviews | Active since Apr 2010
12 Nov 2015, 11:10
CANCELLATION OF POLICY
CANCELLATION OF ***<br> <br> I have been asking since May this year to CANCEL this policy and still every month the payment goes off. With every email I sent I can an automated notification that my call has been logged by NO ONE ever stopped the damn policy!!<br> <br> CAN SOMEONE PLEASE CANCEL THIS POLICY IMMEDIATELY AND REFUND MY MONEY SINCE MAY 2015!!!!!!<br> <br> Thank you!<br> Carlize Bosch<br>
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1Life's replyOfficial
13 Nov 2015, 09:56Hello carlize123,
Thank you for making us aware of the difficulties you have been experiencing.
A consultant has contacted you and the matter has since been resolved.
Your life insurance policies have been cancelled as per request and a refund of the November 2015 premiums should be available in your account on or before the 20th November 2015.
We do apologise for the inconvenience that was caused.
Should you wish to discuss the matter further, please contact our Resolutions Department on ***.
Kind Regards,
Resolutions Team.
Thank you for making us aware of the difficulties you have been experiencing.
A consultant has contacted you and the matter has since been resolved.
Your life insurance policies have been cancelled as per request and a refund of the November 2015 premiums should be available in your account on or before the 20th November 2015.
We do apologise for the inconvenience that was caused.
Should you wish to discuss the matter further, please contact our Resolutions Department on ***.
Kind Regards,
Resolutions Team.
1Life's reply13 Nov 2015, 09:56
Official
Hello carlize123,
Thank you for making us aware of the difficulties you have been experiencing.
A consultant has contacted you and the matter has since been resolved.
Your life insurance policies have been cancelled as per request and a refund of the November 2015 premiums should be available in your account on or before the 20th November 2015.
We do apologise for the inconvenience that was caused.
Should you wish to discuss the matter further, please contact our Resolutions Department on ***.
Kind Regards,
Resolutions Team.
Thank you for making us aware of the difficulties you have been experiencing.
A consultant has contacted you and the matter has since been resolved.
Your life insurance policies have been cancelled as per request and a refund of the November 2015 premiums should be available in your account on or before the 20th November 2015.
We do apologise for the inconvenience that was caused.
Should you wish to discuss the matter further, please contact our Resolutions Department on ***.
Kind Regards,
Resolutions Team.