AM
Aaron M

1 reviews | Active since Dec 2017

01 Dec 2017, 12:12

Cancellation of palicy

Well done guys you know how to mess up someone’s plan.

I called to cancel my policy on Monday and your “smart” agent told I will receive my prove in 15 minuets. Guess what it’s friday today I haven’t receive it even after I called and talked to 5 of your “smart” egents. Whom also gave me the some bull**** stories of “sorry sir I will personally call and check if you have receive the document”

After that I reach a state where I am going to cancel all the policies I have with you.

Take polices and put them were the sun doesn’t shine like in incompitent useless people. Nxa

0
Replies (1)
1Life
1Life's reply01 Dec 2017, 15:52
Official

Thank you for bringing this matter to our attention.

A consultant has contacted you and the matter has since been resolved.

We apologise for any inconvenience that this matter may have caused.

For any more queries regarding this, please contact our Resolutions Department on ***.

Yours sincerely
Resolutions Team.