KL
Katlego L

1 reviews | Active since Aug 2015

09 Mar 2016, 10:36

Call Centre Star

I called 1Life with an intention to cancel my life cover and Wayne was very friendly and helpful and not once was he rude as often the reaction you get when you want to cancel a service. He advised me on changes that could be made to the policy to make it more affordable and I ended up not cancelling because I really didn't want to lose some of the benefits. He was knowledgeable, friendly and has a great attitude. Thank you for the excellent service :-))

0
Replies (1)
1Life
1Life's reply09 Mar 2016, 12:29
Official
Hello Itumi2371,

Thank you for taking the time to compliment Wayne on the awesome service you received from him.

We are happy to know that Wayne was able to provide efficient and very professional service when he assisted you.

1Life strives to maintain the same level of service at all times.

Your compliment will be shared with Wayne and the rest of the 1Life Team.

Kind Regards,
Resolutions Team.

Best regards,