BN
Bonisile N
1 reviews | Active since Dec 2015
19 Dec 2015, 09:21
Call Centre Excellence
I was looking for a funeral cover and went on 1Life's mobile website for a quote. Peggy called and was very helpful. She was positive, patient and explained everything to me. She even called me back when I asked her to because I needed to speak to my Mom. I always appreciate great service and telephone communication doesn't always capture that. Peggy did a wonderful job. I wasn't even sure I wanted to go with 1Life until I spoke to her. So thank you
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1Life's replyOfficial
21 Dec 2015, 09:49Hello BonZym7,
Thank you for taking the time to compliment Peggy on the excellent service you received from her.
We are delighted to know that she assisted with your funeral insurance policy application in a satisfactory manner.
1Life welcomes you and we will do our best to maintain the same level of service at all times.
It will be a pleasure to share your kind words with Peggy and the 1Life Team.
Kind Regards,
Resolutions Team.
Thank you for taking the time to compliment Peggy on the excellent service you received from her.
We are delighted to know that she assisted with your funeral insurance policy application in a satisfactory manner.
1Life welcomes you and we will do our best to maintain the same level of service at all times.
It will be a pleasure to share your kind words with Peggy and the 1Life Team.
Kind Regards,
Resolutions Team.
Best regards,
1Life's reply21 Dec 2015, 09:49
Official
Hello BonZym7,
Thank you for taking the time to compliment Peggy on the excellent service you received from her.
We are delighted to know that she assisted with your funeral insurance policy application in a satisfactory manner.
1Life welcomes you and we will do our best to maintain the same level of service at all times.
It will be a pleasure to share your kind words with Peggy and the 1Life Team.
Kind Regards,
Resolutions Team.
Thank you for taking the time to compliment Peggy on the excellent service you received from her.
We are delighted to know that she assisted with your funeral insurance policy application in a satisfactory manner.
1Life welcomes you and we will do our best to maintain the same level of service at all times.
It will be a pleasure to share your kind words with Peggy and the 1Life Team.
Kind Regards,
Resolutions Team.
Best regards,