Bunch of ******

<p>I submitted a query on behalf of my mother on the 28th of November. I got an automated response that someone will tend to me within 24 hours. It is the 8th of December and I'm still waiting. So as long as they can keep taking people's money they don't give a ****.</p> <p>Below, the email I sent them:</p> <p>Good Day,</p> <p>My mother has a policy with 1Life.</p> <p>Her current deduction is R336.02. Only problem is she’s not exactly sure what the policy is for and what the benefit is.</p> <p>Can you please provide me with a copy of the policy?</p> <p>She has asked me to request this on her behalf.</p> <p>You can confirm with her on her number 063 ********** </p> <p>Do you have a branch in Vereeniging if she needs to see someone with regards to the policy?</p> <p>Jane Stiglingh</p> <p>ID nr. 550 ********** 086</p> <p> </p> <p>Kind regards, </p> <p>Claudia Stiglingh</p> **********