aD
aqeela D

1 reviews | Active since Nov 2017

01 Nov 2017, 12:46

best call centre agent : Nadeem Bapoo

Nadeem Bapoo from 1life call centre is one of the best call centre agents I have ever spoken to. He speaks clearly , his friendly, warm, polite and he explains well but also speaks fast enough so he doesn't waste ones time. From the second I answered the phone until the end of the call I was interested in what he had to say. He has good knowledge of the product his selling, he has top notch communication s****s, his creative and makes one feel comfortable. He is an amazing listener and pays attention to detail further he has excellent customer service s****s. He is extremely professional and confident.

we all hate call centre agents calling us during our busy days but well done to 1life insurance for having amazing agents.

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Replies (2)
aD
aqeela D's update01 Nov 2017, 12:48
Reviewer Update
why is the word s k i l l s covered up?
1Life
1Life's reply01 Nov 2017, 13:14
Official

Thank you for taking your time to compliment Nadeem on the excellent customer service he provided to you.

We are delighted to know that Nadeem was friendly, warm, and polite when assisted you with your policy.

1Life strives to maintain the same level of service at all times.

Your compliment will be shared with Nadeem and the rest of the 1Life team.

Welcome to 1Life.

Kind regards,

Resolutions team

Best regards,