SS
Simmone S

1 reviews | Active since Oct 2017

06 Oct 2017, 11:41

Bafana Malabie - Super Client Services Agent

As a financial planner for a competitor company, I would generally expect to receive bad/delayed service when requesting for client information. Bafana, did the total opposite. My query was handled in record time (less than 3 minutes)! He went as far as to request that I send all future queries to him directly if I want to be assisted sooner than the regular SLA. Thanks Bafana! Kudo's to you!

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Replies (1)
1Life
1Life's reply06 Oct 2017, 13:22
Official

Thank you for taking your time to compliment Bafana on the great service he provided to you.

1Life strives to maintain the same level of service at all times

Your compliment will be shared with Bafana and the rest of the 1Life team.

Kind regards,

Resolutions team