Bad SLA
<p>Still waiting on my refund guys. Canceled 2 policies already and send a death certificate for deceased member. Didn’t get a good reception on from your call centre regarding the refunds. Please assist </p> <p> </p> <p> </p>
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1Life's replyOfficial
17 May 2017, 08:07Thank you for bringing this matter to our attention.
We are currently investigating this matter and feedback will be provided to you in due course.
For any more queries regarding this, please contact our Resolution Department on ***.
Kind regards
Resolutions Team.
Best regards,
1Life's reply17 May 2017, 08:07
Official
Thank you for bringing this matter to our attention.
We are currently investigating this matter and feedback will be provided to you in due course.
For any more queries regarding this, please contact our Resolution Department on ***.
Kind regards
Resolutions Team.
Best regards,