TC
Theodore C
1 reviews | Active since Nov 2013
27 Jul 2015, 14:39
Bad service delivery on being easily contactable
Last week Friday as well as today we have been trying to contact 1 Life in settlement of a current loan. It is frustrating that it is easy and efficient for any agent to contact you in the event of approved loans. However,where is the service when the client is needing that same efficient means of contact?
Helpful (0)
Replies (1)0
Replies (1)
1Life's replyOfficial
28 Jul 2015, 16:40Hello Theodore777,
Thank you for affording us the opportunity to assist with your query.
We have contacted you in order to address your concerns and also connect you to our Personal Loans Department.
As discussed, a settlement amount will be provided tomorrow in order to finalise your query.
We do apologise for the inconvenience that was caused.
Should you wish to discuss the matter further, please contact the Resolutions Department on ***.
Kind Regards,
Resolutions Team.
Thank you for affording us the opportunity to assist with your query.
We have contacted you in order to address your concerns and also connect you to our Personal Loans Department.
As discussed, a settlement amount will be provided tomorrow in order to finalise your query.
We do apologise for the inconvenience that was caused.
Should you wish to discuss the matter further, please contact the Resolutions Department on ***.
Kind Regards,
Resolutions Team.
1Life's reply28 Jul 2015, 16:40
Official
Hello Theodore777,
Thank you for affording us the opportunity to assist with your query.
We have contacted you in order to address your concerns and also connect you to our Personal Loans Department.
As discussed, a settlement amount will be provided tomorrow in order to finalise your query.
We do apologise for the inconvenience that was caused.
Should you wish to discuss the matter further, please contact the Resolutions Department on ***.
Kind Regards,
Resolutions Team.
Thank you for affording us the opportunity to assist with your query.
We have contacted you in order to address your concerns and also connect you to our Personal Loans Department.
As discussed, a settlement amount will be provided tomorrow in order to finalise your query.
We do apologise for the inconvenience that was caused.
Should you wish to discuss the matter further, please contact the Resolutions Department on ***.
Kind Regards,
Resolutions Team.