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Felicia B
1 reviews | Active since Oct 2013
02 Nov 2015, 12:30
Bad service
Good day<br> I took out a policy in 2012 or 2013 I asked to be dudcuted on the 1st but I always get debit ons the 5th or 6th. Why ask a date if you do your own thing anyway. Then I phone end of September but I was kept on hold for about 30min without anyone helping me. It's terrible service and I regret givingredients my business to you. Regards Felicia
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1Life's replyOfficial
04 Nov 2015, 15:47Hello Fe4249,
Thank you for making us aware of your concerns.
A consultant has attempted to contact you with no success in order to provide feedback on your query.
Kindly contact our Resolutions Department on ***.
We do apologise for any inconvenience that this matter has caused.
Kind Regards,
Resolution Team
Thank you for making us aware of your concerns.
A consultant has attempted to contact you with no success in order to provide feedback on your query.
Kindly contact our Resolutions Department on ***.
We do apologise for any inconvenience that this matter has caused.
Kind Regards,
Resolution Team
1Life's reply04 Nov 2015, 15:47
Official
Hello Fe4249,
Thank you for making us aware of your concerns.
A consultant has attempted to contact you with no success in order to provide feedback on your query.
Kindly contact our Resolutions Department on ***.
We do apologise for any inconvenience that this matter has caused.
Kind Regards,
Resolution Team
Thank you for making us aware of your concerns.
A consultant has attempted to contact you with no success in order to provide feedback on your query.
Kindly contact our Resolutions Department on ***.
We do apologise for any inconvenience that this matter has caused.
Kind Regards,
Resolution Team